Scotiabank - Security

Measures have to be taken to protect the information on your PC. Scotiabank Internet Banking Services take place in a protected environment that satisfies the highest Internet security standards.

Just as we adopt strict measures to ensure the security of your financial operations and the confidentiality of your information, it is extremely important that you also take precautions to be sure that your information remains secure.

We counsel our customers about these issues and about following recommended secure information system practices.

Protect your user and your password. The number on your user and your Scotiabank Internet banking services password are for your exclusive use. Without them you cannot access your accounts. Just as you would not give a blank check to a stranger, always remember to keep your user number and the password for Internet banking services secret so there is no risk that others may access your accounts. Do not tell your password to anyone. If you suspect that your password has been revealed, please change it immediately or call 800-1-Scotia (726842).
Do not use programs that store passwords so you do not have to enter them each time you access a web site from that same computer. If you use this sort of program, other people who use your computer could have access to your accounts.
Do not leave your computer unattended while it is connected to Scotiabank Internet Banking Services.
Each time you finish a Scotiabank Internet Banking Services session, always follow the procedure to exit the system.
Delete your browser's cache every time you end a session with Scotiabank Internet Banking Services. Every time you access the Internet, your browser automatically saves a copy of the web pages you visited. Being diligent about deleting your browser's cache memory after each work session is a great measure to take to protect your account information.
Never send confidential information by email (such as, for example, account numbers of any type, your ScotiaCard number, your password, etc).
Always check your account statements promptly and immediately report any discrepancies. You will find the telephone numbers to call in these cases on the account statements.
Immediately report any theft or loss of your user and password by calling (506) 287-8804.

Every time you use your PC and connect to the Internet, there is the potential risk of a computer virus or invasion by a "Trojan" program. Viruses can change programs, delete files and erase the contents of hard disks. Trojans have a similar effect and are capable of capturing and copying your keystrokes, including passwords and other secret information.

Any of these threats may cause physical damage to your PC, give out secret information, and make it impossible to use Scotiabank Internet Banking Services.

Therefore, we warn our customers to follow the practices indicated below.

Other vulnerable situations occur when you have your computer connected to the Internet for a prolonged period of time. They may happen to all users, but especially to those who access the Internet using a cable modem or a digital subscriber line (DSL). With these connection methods, you do not need to dial in to establish the Internet connection so this type of connection is sometimes described as "permanent". Unfortunately, when your computer is on and connected to the Internet, unscrupulous parties have a continuously open window of opportunity to attack your PC.

If you use a DSL or cable modem connection to access the Internet, you can limit the security risks by disconnecting from the Internet or turning off the PC after you end a session. However, if you want to have a permanent DSL or cable modem connection or if you work for prolonged Internet dial-up periods with, we recommend you take the following security measures:

Disable the "share files" function on your PC.
File sharing is a Windows* option that lets other computers access your PC, including over the Internet. Microsoft* has included the instructions for disabling this function in its Windows Help (click on Start, then Help, then select the Index tab and enter file sharing, disable).

We recommend that you disable the "share files" function. However, if you want to keep the function, take the security measures involved and be careful.
Install a server personal security program.
Install and frequently update a personal server security program that has been proven to be efficient, such as Zone Alarm* or Black Ice* that may be configured to avoid unauthorized access to your PC.

Coding or encrypting is a process used to protect information when it goes from one computer to another so that nobody can read it except the recipient. The higher the encryption level your Internet browser uses, the more difficult it will be for unauthorized parties to break the encryption and decipher the message.

Scotiabank Internet Banking Services are meticulously tested before we announce their compatibility with the new browser versions. When you access Scotiabank Internet Banking Services, you are asked to use one of the recommended 128-bit browsers. Find out more about approved browsers, how to check the encryption level, and how to download the most recent version.

Even though Scotiabank believes that these secure information system practices and the links included provide a reasonable, but not absolute, security level, the bank does not make any claim or guarantee whatsoever in relation to how to use them or how appropriate they are for a specific purpose.

* ‡ Norton AntiVirus and Symantec Symantec Corporation brand names.
McAfee and McAfee VirsusScan are Network Associates, Inc. brand names.
Windows and Microsoft are Microsoft Corporation brand names.
Zone Alarm is a Zone Labs, Inc. brand name.
BlackICE is a Internet Security Systems, Inc. brand name.


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